How INTER-OP leveraged PI to help integrate existing systems into one project management platform so that their team could centralize their work.


Government IT Services
50 people
  • Lacked a project management solution that offered desired capabilities
  • Lacked the ability to accurately track project status
  • Required a system that would allow remote team members to input and update status

Main Challenges

As a start-up, INTER-OP had cobbled together a project management process for capturing time and tasking people to do certain things. Unfortunately, the different system parts didn’t work particularly well together. The company could live with these limitations when it was small, but as it grew, management quickly realized they needed a more effective project management solution.
"The ability of Project Insight's project management software to integrate with our company's existing systems was a key factor in choosing them over other solutions."
- President of INTER-OP

Why PI

Project Insight project management software delivered the robust capabilities INTER-OP required for scheduling tasks, timekeeping, monitoring individual resources and analyzing how those resources were being utilized. Another key factor was the software's ability to integrate with other systems the company used.
  • SaaS solution accessible from anywhere
  • Provide a central place for visibility into all projects, company-wide
  • Project templates to help standardize project initiation
  • Custom fields offered


Project Insight has helped INTER-OP become more efficient without having to expend as much time as before to get the project information they need to ensure they're accomplishing what they want to do.
  • Easy for employees to use regardless of location
  • Customized reports are rapidly generated to monitor project status and resource allocation
  • Issue management capabilities help the company to attack problems and quickly solve them
  • Customer service is always available to help INTER-OP maximize the software's capabilities

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SureCom gave up a cumbersome process with Excel for PI's centralized platform capable of giving them a real-time overview of project status, resources, costs, and reporting.