Integrate with Zendesk Support

Manage projects related to issues and tickets so you can streamline customer succcess. Consolidate, prioritize, and manage important work between your Support and Management teams.
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Zendesk Support Integration

MAXIMIZE VISIBILITY

Manage tickets and issues like a pro.

  • Quickly escalate work realted to issues so customers remain happy
  • View tickets and comments directly from Zendesk
  • Synch communication and progress between Zendesk and Project Insight automatically
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Track
Issues
Manage project issues from one place. Review Zendesk ticket comments from Project Insight issues and/or tasks.
Improve
Visibility
Gain end-to-end issue visibility. Linking a Zendesk ticket to a task or issue in Project Insight keeps eyes on the issue-related project from start to finish.
Delight
Customers
Improve customer satisfaction. Cut down on double data entry for a faster and more accurate response to customers.

Over 10,000 users have found a
perfect fit with PI

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