Project Insight Security Features

Project Insight is committed to keeping your data secure, confidential, and in alignment with all privacy laws in the United State, Canada, Australia, and Europe. We never share your information with any 3rd party ofr any reason and do not use your date for our own purposes or analytics.

Scans

3rd party vulnerability scans
every week

Data Center

Multi-regional data centers in
event of disaster

Status Reports

Up-to-the-minute system status
updates

Software Updates

Every 2 Weeks

Tues, Thurs or Sat

Uptime Rate

99.98%

*Average from 2008-2023

System Status

PI Dev Ops

Planned & Unplanned Events

Additional Security Questions

Data Center Security

Data Backups

Data Encryption

Downtime Procedures

System Status Blog
Project Insight posts all planned and unplanned events on the DevOps System Status page. If you are experiencing an outage or slow down, go the link for updates.

Email Notifications
If the system is experiencing a slow down or outage, we will post to the DevOps System Status page first. When we have more information about the issues or cause of the issue, we email the Designated Support Contacts of our customers. This email reminds customers to re-visit the DevOps posts for updates.

Twitter
Follow PI on Twitter @ProjectInsight for an up-to-the-minute System Status when downtime is being experienced.

Software Updates & Upgrades
Project Insight performs regularly scheduled maintenance for infrastructure updates such as Firmware, the operating system and database software. Maintenance is also scheduled as needed for application software updates and patches.

PI uses a standard scheduled maintenance window for performing updates to our software. During these scheduled windows, we are usually down for about 15 minutes. We typically release on two-week cycles. Both the frequency and the duration of the downtime could be different without notice.

Date	Start Time	End Time
Tuesday	6:00 PM PT	8:00 PM PT
Thursday	6:00 PM PT	8:00 PM PT
Saturday	8:00 AM PT	12:00 PM PT

Miscellaneous

Application Administration Security

Login session timeout
Disable remember username on login
Disable remember username of mobile login
Control browser password auto-complete on login and mobile
Determine password strength and requirements
Lockout users after failed login attempts
Set a password expiration period
Disallow re-use of previous passwords

Single Sign On
Project Insight can be configured by administrators to require Single Sign On (SSO). Project Insight supports out of the box SSO with Microsoft Azure AD. Project Insight supports any SSO provider capable of SAML 2.0, including Window ADFS.

Escrow Policy
Project Insight offers its customers an optional escrow program. Should an event occur that renders the organization insolvent, customers that have signed up for the escrow program will be able to access the complete software application and source code from the escrow provider. This third-party escrow company possesses the entire application and source code in escrow.

Seizure of Data
In the unlikely event that a governmental, regulatory body or court order requires us to disclose customer data, Project Insight will provide advanced notice to the customer, then disclose the information as required by law. Disclosure will be limited to the minimum extent required to comply with such regulation or order.

U.S. Based
Many customers have government restrictions that they need to follow regulations like ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations). All of Project Insight's developers are located in the U.S. The technical support team is located in the U.S. The multi-tenant SaaS edition and all of its back ups are located in the U.S. Also, a dedicated Azure instance may be set up in any U.S. location. All of our team members that have access to our hosted data farms are U.S. citizens or valid green card holders and have been security-screened.

On-Premise System Requirements
For details about on-premise system requirements, click here.