Expert Issue Tracking

Easily view and track issues across all of your projects and tasks on desktop or mobile. Add comments, drop screenshots, import issues from email or messaging apps, and even let your clients collaborate on them all. Maximize visibility and prioritize resolution with quick and robust reporting features.

Optimize Visibility

Track issues across all projects.

  • Consolidate issues across all projects on the issues homescreen
  • Tailor issue statuses, types, priorities, and fields to match your processes
  • Give project managers powerful dashboards to facilitate resolutions
  • Give clients ways to view issue status and create their own issues
  • Assign issues to a specific team member
Issue Home Screen
Add Issues From Email


Log issues directly from email or messaging.

  • Turn an email about the problem into an issue in Project Insight
  • Add issues directly from Microsoft Teams or Slack
  • Automatically include attachments, screenshots, and other documentation without uploading and downloading


Collaborate on issues remotely.

  • Collaborate with your team using issue comments
  • Copy and paste helpful screenshots right into comments
  • Alert dispatchers of problems and attach documentation right from a field device
Collaborate on Issues in the Field