Expert Issue Tracking Across Your Entire Portfolio

Easily track, assign, and resolve issues across every project and team. Whether submitted via email, Teams, Slack, or mobile, Project Insight gives you full visibility into issue status and resolution history. Eliminate silos, accelerate fixes, and empower teams and clients to collaborate without extra tools or complexity.
Optimize Visibility

Track issues across all projects.

  • View and manage all issues across your portfolio in one place. No jumping between tools.
  • Customize statuses, priorities, types, and fields to match your team’s workflow.
  • Assign issues to team members and monitor resolution progress in real time.
  • Enable client access to create and track issues without extra licensing.
  • Use dashboards to triage faster, prioritize fixes, and resolve bottlenecks.
Issue Home Screen
Add Issues From Email
ELIMINATE DOUBLE ENTRY

Log issues directly from email or messaging.

  • Convert emails into issues instantly with attachments and screenshots included.
  • Log issues directly from Microsoft Teams or Slack without switching tools.
  • Centralize issue intake across platforms. No extra upload steps or formatting needed.
SPEED RESOLUTION

Collaborate on issues remotely.

  • Use threaded comments to collaborate across departments or time zones.
  • Attach and annotate screenshots directly in the issue record.
  • Log updates, photos, and status changes on mobile devices which is ideal for field teams.
Collaborate on Issues in the Field

What Sets Project Insight Apart from Other Tools

  • Most tools silo issues by project. Project Insight shows you everything in one view.
  • Create issues from Slack, Teams, or email without needing a separate tracker.
  • Customize fields, statuses, and workflows without rigid templates or admin delays.
  • Log issues during meetings or in the field. No more follow-up entries.
  • Track resolution history, time spent, and accountability without a separate timesheet tool.
  • Allow clients to submit and monitor issues without needing extra licenses.